3CX Telecom

More than speech

Altijd bereikbaar met een VoIP systeem in de cloud

With 3CX IP Telephony, calls go first over the data network, where it costs nothing. For example, calls between offices using 3CX are free as they do not leave the network. 3CX's IP Telephony uses a lowest cost routing system that continuously receives call cost information from multiple trunks and regularly updates its database using the latest call cost information. In this way, it can calculate the cost of a particular call, at a particular time, and to a specific destination.

Independence

3CX is not dependent on a device, so you can easily call via an app, web browser or VoIP device.

Unprecedented mobility

Call wherever and whenever you want, your way. Call other 3CX users at no cost. All over the world.

Surface Pro 3CX
Yealink 3CX

Unified Communications

3CX is a software-based telephone exchange and is a modern solution for your business telephony and communication. For example, you can be reached anywhere in the world via the 3CX app and it is possible to add menus and queues, among other things. 3CX offers the possibility to create unlimited users and can be linked to various CRM systems such as Microsoft 365.

User-friendly exchange

Easily call, transfer or put on hold from any device. It has never been so easy before.

Availability

Prevent unnecessary forwarding; See the availability of your colleagues immediately and easily set your own.

Webapp voor PC & mobiele app voor Android en iOS

Thanks to the freedom of a smartphone and the flexibility of VoIP, you are no longer dependent on one provider. Office extensions can be taken anywhere thanks to the 3CX apps for Android and iOS. Transferring customers has never been easier. The apps are continuously kept up-to-date & tested. In addition, the apps have integrated tunneling to prevent external firewall problems. This ensures that calling via 4G or a WiFi hotspot is extremely reliable.

Instant messaging & live chat

Send text messages, links, etc. at no extra cost. You can also integrate the chat function into your site.

Scalability

3CX easily scales with the growth of the organization. This means you only pay for what you need.

3CX app calling

Frequently Asked Questions

What is Voice over IP (VoIP)?

Voice over IP, or VoIP, is short for Voice over Internet Protocol and refers to the transmission of voice traffic over an Internet connection. In traditional telephony, also known as PSTN (Public Switched Telephone Network), users call landlines and mobile numbers over physical telephone lines, cable systems, and networks. However, IP telephony is much more versatile and also provides the ability to transmit voice, data and video to various devices such as smartphones, laptops, tablets and IP phones at a much lower cost.

What is a 3CX Phone System?

A 3CX phone system is a PBX, which stands for Private Branch Exchange. This is a private telephone network used within a company. The users of the PBX telephone system can communicate internally (within their company) and externally (with the outside world) through various communication channels such as Voice over IP, ISDN or analog. With a 3CX, you can also have more phones than physical phone lines (PTSN) and make free calls between users. In addition, it offers features such as call forwarding, voicemail, call recording, interactive voice menus (IVRs), and call queuing.

Time and technology have changed the telephony landscape for consumers in recent years, with the Open Standards based IP 3CX as the standard bearer. Now you can make calls using the Internet Protocol technology. 3CX telephone systems are available as hosted or virtual (cloud) solutions and as on-premise solutions on your own hardware.

What are the benefits of 3CX?

  • Much easier to install and configure than your own phone system.
  • With us you are always in control when it comes to your telephone exchange. That's because we host your exchange on a Microsoft Azure server. You are the owner of this server and Lantack is the administrator. The exchange is therefore completely in your own hands, so that you can switch to another party at any time, without migration costs. It's our job to help you so well that this doesn't happen.
  • 3CX is easier to manage due to its web-based GUI interface.
  • You save significant costs with 3CX, because you get all the features for a fixed price per year.
  • You only need a UTP cable (internet cable).
  • Prevent vendor lock-in, allowing you to use almost all phones with 3CX.
  • An unlimited number of extensions (users) at no extra cost, making 3CX super scalable.
  • Accessible anytime, anywhere with the mobile applications for iOS, Android & Windows. In addition, a web application is also available via the browser.